We know life happens and plans changed unexpectedly. We do our best to be understanding and accommodating when it comes to cancellation and refund requests. With that being said, we have a policy that we stick to in order provide the best service possible to our guests. Below is our cancellation and refund policy:

Cancellations

FREE Cancellation up to 48 hours prior to the start of your reservation.
No Refunds Within 48 hours of the start of your reservation time, but the Rescheduling Policy applies.

Reschedules

FREE rescheduling from 48-24 hours prior to your reservation.
- Rate increases will be charged to the card used for purchase. Rate decreases WILL NOT be refunded.
No rescheduling within 24 hours of the start of your reservation.

If you fall within these parameters and would like to reschedule or cancel please fill out the below form and we will be in touch via email!

Terms & Conditions

Tubing Availability

Ski + Snowboard Lift Ticket Availability

Name on Reservation

Date & Time of Reservation

Transaction ID #(s):

Phone

Please re-review our Rescheduling & Cancellation policy listed above. I have re-reviewed the Rescheduling & Cancellation Policy I agreed to before completing my purchase.

How much time until your reservation? More than 48 hoursWithin 48 - 24 hoursLess than 24 hours

Are you requesting to Reschedule or Cancel? RescheduleCancel

If you would like to Reschedule, please confirm we have availability, then let us know when you'd like to visit

To review Availability, click the link above for the product you purchased. Click to View the product, then select "Add to Cart" at the bottom. Choose different days and times on the calendar to see open slots available.

If you would like to cancel for a Refund, do you meet the cancellation criteria that would allow you to do so? YesNo

Additional Info

We are CLOSED for the season. Thanks for visiting!

Rescheduling & Cancellation Requests